Privacy Policy

1. About Trills

Trills Media and Entertainment Pvt. Ltd. is an Indian company engaged in building digital platforms focused on authentic user experiences and safe online interactions.

Registered Office: NO: 5, Srinivas Nilaya, Paramahamsa Road, Mysuru – 570020
Contact Email: connect@trills.in

2. Information We Collect

We intentionally limit data collection to what is required for user verification, security, and platform integrity.

a. Personal Information

• Full name
• Mobile number
• Email address
• Basic profile information voluntarily provided by you

b. Identity & Face Verification Information

To ensure authenticity and prevent misuse of the Platform, we may collect:

• A facial image or selfie submitted by you for verification
• Verification-related metadata such as submission time and verification status

This information is collected only with your knowledge and action and is not used for any purpose beyond verification and safety.

3. Why We Collect This Information

Your information is used strictly for the following purposes:

• Verifying user identity
• Preventing fake, duplicate, or fraudulent accounts
• Maintaining a safe and trustworthy platform environment
• Enforcing our terms, policies, and community standards
• Meeting legal or regulatory obligations

We do not use your personal or facial data for advertising, behavioral profiling, or commercial data resale.

4. Face Verification & Biometric Data Use

We understand that facial data is sensitive and treat it with a high level of care.

• Facial images are used solely for identity verification
• Data is encrypted during transmission and storage
• Access is strictly limited to authorized systems and personnel
• Facial data is never used for marketing, promotions, or analytics
• Data is retained only for as long as necessary to complete verification or comply with legal requirements

Where verification is completed and retention is no longer required, such data is securely deleted or anonymized.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

Your data may be shared only in limited circumstances:

• With trusted service providers who assist us in verification or infrastructure support, under strict confidentiality obligations
• When required by applicable law, court orders, or government authorities
• To protect the rights, safety, and integrity of Trills, our users, or the public

6. Data Security

We employ reasonable and appropriate safeguards to protect your information, including:

• Secure servers and encrypted storage
• Controlled access mechanisms
• Regular monitoring for unauthorized activity

While we strive to protect your data, no digital system can be guaranteed to be completely secure.

7. Data Retention

We retain personal and verification data only for as long as it is needed for:

• The purposes outlined in this Policy
• Legal, regulatory, or compliance requirements

Once retention is no longer necessary, data is securely deleted or anonymized.

8. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated data
• Request deletion of your account and associated data, subject to legal obligations

Requests can be made by contacting us using the details below.

9. Child Safety and CSAE Policy

Trills, developed and published by Trills Media and Entertainment Private Limited, is committed to maintaining a safe and secure environment for all users. We have a zero-tolerance policy toward Child Sexual Abuse and Exploitation (CSAE).

Prohibited Content and Behavior

Trills strictly prohibits any content, activity, or behavior that involves or promotes:

• Child sexual abuse or exploitation in any form
• Creation, distribution, possession, or consumption of child sexual abuse material (CSAM)
• Grooming, sexual solicitation, or inappropriate interaction with minors
• Any activity that endangers or exploits children sexually

Such content or behavior is not permitted under any circumstances on the Trills platform.

Enforcement and Reporting

If CSAE-related content or behavior is identified, Trills will take immediate action, which may include:

• Removal of the offending content
• Suspension or permanent termination of user accounts
• Reporting to appropriate legal authorities, in accordance with applicable laws

Users may report child safety or CSAE-related concerns by contacting us at: connect@trills.in

Commitment to Compliance

Trills Media and Entertainment Private Limited is committed to complying with all applicable child safety laws and Google Play policies related to the prevention of Child Sexual Abuse and Exploitation. The Platform is intended for users 18 years of age and above.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be made available on the Platform, and continued use constitutes acceptance of the revised Policy.

11. Contact & Grievance Redressal

In accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, Trills has appointed a Grievance Officer to address user concerns related to privacy and data protection.

Grievance Officer: [Name / Designation]

We aim to acknowledge and resolve grievances within a reasonable time as prescribed under applicable law.